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Free event with 5.5 hours CPD

Meet our speakers

Craig James
Chief Economist, CommSec

Economy 2018: The Never-ending story

Craig has worked in the banking, finance and journalism industries for 36 years. He holds a Bachelor and Master degrees in Commerce (Economics) from the University of NSW. He was also recently included in the list of top 50 most influential social media users by Financial Standard.

Craig is married with three teenage children and currently lives in Huntley’s Cove, just to the north of Sydney. His chief interest outside work is Masters athletics, basically sprints. 

Craig’s current role is Chief Economist, CommSec, interpreting ‘big picture’ economic and financial trends for customers, clients and staff. As well as providing presentations to staff and clients and commentaries on financial and economic trends, he appears regularly in the electronic and print media. 

Michelle Melbourne is a globally focussed technology entrepreneur who inspires and motivates others to achieve individual and organisational goals. She is passionate about the power of people and technology. 

Having co-founded Intelledox - one of Australia's most successful and enduring software companies - over 20 years ago, Michelle is an established thought leader in the productivity benefits that can be gained for businesses through the smart use of process automation technology. She mentors entrepreneurs and business leaders in the importance of the effective uptake of technology and has been instrumental in driving many important new initiatives, in both technology circles and in influencing government policy surrounding business, innovation, and collaboration.

Michelle is currently collaborating with the Australian National University’s Intelledox Digital Transformation Centre, an initiative that has put the ANU at the global forefront of digital innovation and productivity.

Michelle Melbourne
Co-Founder, Intelledox 

 Adopting technology and automation to deliver a ‘wow’ customer experience

Wednesday, 14 March 2018

Melbourne Cricket Ground

8:30am - 4:30pm


Face the future with confidence.

This event is now closed. 

For all event queries, please contact rsmmarketing@rsm.com.au

In an ever-changing business environment, are you prepared to face the future with confidence?

RSM’s Business & Finance Symposium will cover a broad range of topics impacting business and finance professionals on a daily basis. We invite you to join us for an informative and educational day to help you and your business prepare for what lies ahead in 2018 and beyond. 



Business & Finance Symposium 

Canberra bfs 2018

Free event with 5.5 hours CPD

Tuesday, 6 March 2018

Hotel Realm 8 National Circuit, Canberra ACT 2600

8:30am - 4:30pm

Glenn Keys - co-executive chairman

A leader in both business and philanthropy, Glenn believes in giving back. His efforts were acknowledged in 2015 when he was named ACT Australian of the Year. 

A former Australian Defence Force test flight engineer, as managing director of global healthcare provider, Aspen Medical, Glenn puts corporate social responsibility at the heart of his business. The company has its own foundation which uses a percentage of its profits to attack major Australian health issues, particularly in Indigenous communities. The parent of a child with an intellectual disability, Glenn is passionate about helping people with disability reach their potential. An inaugural board member of the National Disability Insurance Agency, Glenn’s latest project is Project Independence, a housing initiative in partnership with the ACT Government that offers home ownership options for people with a disability. An active member of the Canberra Business Chamber, Glenn inspires other business leaders to incorporate community service into their busy professional lives.

Glenn Keys
Co-Executive Chairman and Managing Director, Aspen Medical

Let’s compete to be the best for the world, not the best in the world

David Elliot
Managing Director,
Agile Digital

Blockchain and the Internet of Trust

David is a businessman and entrepreneur with a strong background in IT and digitally-enabled business models. David's passion is to bring together businesses and talented engineers to work on and deliver digital products that people love to use. 

After working as a product architect for an e-commerce platform in Canada (sold to Adobe Systems) David founded software development business Agile Digital in Australia in 2004. He has successfully grown Agile Digital into a multi-disciplinary team with a reputation for expert large-scale software development across all sectors.

Most recently David has co-founded DataPOS, a technology business that is delivering on the future of hospitality. Winning early success as a queue-busting ordering and payments platform, DataPOS' vision is to empower hospitality businesses to deliver their guests personalised service through digital channels that deliver experiences as personal, seamless and convenient as dining with the owner.

Michael Shatter 
Director of the Risk Assurances Division in Melbourne, RSM

Cyber Security: What now?

Michael is a Director of RSM’s Risk Assurance Services division in Melbourne with over 24 years' experience in the accounting and risk management industry, specialising in Security & Privacy Services and Probity Assurance and Advisory Services. Both of these services reflect Michael’s focus on the security and integrity of information and related processes. 

Michael has worked on an extensive range of strategic and tactical risk management projects including the delivery of comprehensive Cyber Security Assessments, Internal and External Penetration Tests, Social Engineering Security Reviews and comprehensive reviews of information technology and communication controls of medium to large organisations. Michael’s focus is on providing Australian businesses with pragmatic and experienced security, privacy and probity services. Michael often presents on cyber and security matters to Boards and conference. Michael recently spoke at the 2017 Australian Cyber Security Centre Conference in Canberra.

Sally Dooley
Executive Coach & Facilitator, Sally Dooley Leadership

New leadership approaches for a new age

Over a career spanning twenty years, Sally has worked with thousands of leaders and managers in government, private and community sectors, specialising in a wide range of leadership, people management and personal development areas. 

This, combined with her own experience in leading teams, has given her an in-depth understanding of the current issues and challenges facing leaders, as well as the capacity to empower leaders to identify strategies that work in their own contexts.

Sally is an executive coach who combines best practice with a holistic and creative process to help clients accelerate their effectiveness across all facets of work and life.

Sally is especially passionate about helping women executives in building confidence and influence and career progression. Sally holds a Masters in Training and Development, is a TEDx speaker and speaker coach, and is an international best selling author.

Event Program

Welcome     -      8:45 to 9:00 am      

9:00 - 9:45 am

Economy 2018:  
The Never-ending story

Craig James
Chief Economist, CommSec

Australia’s economic expansion is in its 27th year. 

But can the good times continue? 

This session will look at prospects for the Australian economy, covering the property market, global events and the outlook for the Aussie dollar and financial markets for 2018.

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9:45 - 10:30 am

Adopting technology and automation to deliver a ‘wow’ customer experience

Michelle Melbourne
Co-Founder, Intelledox

Digital disruption, including AI, Predictive Intelligence & Robotic Process Automation continues to redefine the traditional Finance industry, putting increased pressure on wealth management companies to provide clients and financial advisors with seamless digital experiences across the customer lifecycle. 

By making interactions easier, faster, and more personalized, with support for online and mobile channels, organisations are aiming to elevate their brand and drive loyalty, while improving efficiency. 

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11:00 - 11:45 am

Future of Work:How Innovation will transform our working environment

Andrew Sykes
Director of the Business Advisory Division in Canberra, RSM

There is an overall acceptance that technology is a critical and indispensable tool in today’s business climate, and most are investing in various types of technology.

The productivity gains available abound through the adoption of a large range of applications that can make a world of difference. Concepts like the human cloud, work-life blend, AI and co-working are also set to impact in the not too distant future. 

Doing nothing in the technology space is no longer an option but what can you do today to ensure you remain relevant in the business world of tomorrow?

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Morning Tea      -      10:30 - 11:00 am    

11:45 - 12:30 pm

Blockchain and the internet of trust

From Bitcoin's launch in 2009 through to December 2017 each "coin" appreciated in market value from essentially nothing to a peak of USD $20,000. 

As the mercurial phenomenon of digital currencies is hotly debated, the underlying blockchain technology is going from strength to strength. Some observers now expect blockchain to have as big an impact on commerce as did the Internet. 

David outlines how this global and shared system of record came to be, selected case studies where Agile Digital is deploying blockchain-backed solutions today, and predicts what the future of blockchain will mean for corporate leaders.

David Elliot
Managing Director, Agile Digital

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2:15 - 3:00 pm

New leadership approaches for a new age

Sally Dooley
Executive Coach & Facilitator, Sally Dooley Leadership

Today’s leaders are faced with complex and rapidly changing contexts. Research suggests that leadership practices are not keeping pace with this change.

New approaches are needed that recognise the increasing demand for judgement, creative thinking and emotional intelligence skills across a range of critical areas. This interactive session provides the latest thinking from neuroscience and other research about how leaders can build their emotional intelligence, influence and communication capability to create highly engaged, creative, innovative and resilient teams.

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Lunch     -      12:30 - 1:30 pm

3:30 - 4:15 pm

Let’s compete to be the best for the world, not the best in the world

Glenn Keys
Co-Executive Chairman, Aspen Medical

Businesses, and more importantly the staff who work for them and the customers they serve, are looking for businesses that have a social purpose. 

In this presentation you will hear about an emerging group of companies that are using the power of business to create a positive impact on the world and generate a shared and durable prosperity for all. You will learn how your business can make a profit and make a difference in the community.

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RSVPDownload Program

Future of Work:
How innovation will transform
our working environment

Andrew is Director of RSM’s Business Advisory division in Canberra and a Chartered Accountant with over 20 years' experience advising businesses on taxation, growth and improvement strategies. 

He manages consulting assignments and is responsible for providing clients with high level financial advice and strategic initiatives across local and Commonwealth government departments and agencies, as well as small and large businesses in a range of sectors and major corporates.

Andrew is passionate about helping his clients live better lives by simplifying their financial affairs through the utilisation of technology to increase their organisational productivity. By understanding his clients’ needs he is able to help businesses choose and implement the right software solutions, be that automation, transitioning to the cloud or improved systems and processes.

Andrew Sykes
Director of the Business Advisory Division in Canberra, RSM

Afternoon tea      -     3:00 - 3:30 pm            

Tuesday 6 March 2018

Free of charge

Hotel Realm
8 National Circuit, Canberra ACT 2600

8:15am Registration (8:45am start)
4:15pm Close – followed by networking drinks

Event details

For further event information, please contact Emma Molloy on 6217 0350 or emma.molloy@rsm.com.au

1:30 - 2:15 pm

Cyber Security: What now?

Michael Shatter
Director of the Risk Assurances Division in Melbourne

Cyber security is all the rage! 
However things are about to get a whole lot more exciting with the introduction of the Notifiable Data Breaches (“NDB”) scheme from 22 February 2018. 

This discussion will briefly revisit cyber challenges for organisations and then explore the impact of the NDB scheme and the question of what happens when you are breached. This part of the discussion will focus on useful information so that as management, an informed role can be taken on dealing with a breach.

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